The Vic, Ascend Hotel Collection


victoria, CA

0 Positive2 Negative

Room

1
-

corners on the washrooms are dirty

Comfort

1
-

unfortunately our bed comforters were soiled

victoria, CA

15 Positive4 Negative

Restaurant

1
-

only down side was we didn't realize the on site restaurant is only open for breakfast and lunch

Room

41
+

room had all of the comforts with 2 beds towels

+

cosy and comfortable room

+

they also enjoyed the 'grandma's room' with games

+

our suite room was great

-

room plugs went off when tried to use kettle and microwave at the same time

Parking

1
-

the side parking lot was a bit of a disaster

Staff

5
+

really awesome staff and theme

+

the staff was very friendly and gave us lots of good tips

+

the staff were very friendly and helpful

+

staff were helpful in getting it back on quickly

+

friendly staff

Location

1
-

location is not vey central and with 500$ for a standard room it was quite expensive

Cleanliness

1
+

awesome style and cleanliness

Comfort

3
+

the beds were very comfortable

+

comfortable beds

+

but the beds are very comfortable

Pool

2
+

pool was a blast for the kids and grandma's basement was so fun for the kids and adults

+

pool and hot tub were awesome to come back to after a long day of walking

DoubleTree by Hilton Hotel & Suites Victoria


victoria, CA

0 Positive1 Negative

Areas for Improvement

several guests reported issues with staff service, including delays and accessibility concerns. the comfort of the beds and room sizes were also criticized, with some finding them inadequate.

Parking

1
-

valet parking is a bit high ($30/day)

victoria, CA

1 Positive1 Negative

Room

1
-

very noisy room

Staff

1
+

staff were super friendly and helpful