Comfort
61
comfortable bed and pillows
the bed was comfortable
they have awesome robes and the beds are so comfortable
comfortable beds
the bed and pillows were very comfortable
beds and pillows were very uncomfortable
toronto, CA Hotel Reviews & Guest Ratings 2025
Comprehensive analysis of 2 hotels in toronto based on 96 authentic guest reviews. Compare real traveler experiences, ratings on cleanliness, staff service, location, walkscore, room quality, amenities, and value for money. Make informed decisions with detailed feedback from verified guests who stayed at top-rated accommodations in toronto, CA.
Room
144
comfortable room
2) the room was more like an airport hotel room
consistency of the tea in the room
room service food was good also
excellent room and facilities
it's showing its age and the rooms need a renovation
4) the room wasn't really cleaned very well
no late night room service
Wifi
1
and having to register to use the wifi felt a bit tacked on for such a nice place with it's price point
Bathroom
2
bathroom was not clean and furniture was dated
rather low quality bathroom tissue for such a swanky place
Bar
2
bar closed a little early
no mini bar
Price
11
it discourages tourism as i can fly to europe with accommodation for 8 days for the price of two nights in toronto
if they want to charge premium prices
Pool
1
no pool
Noise
1
up to noises coming from the aircon and pipes inside the walls
Staff
13
all the staff were lovely,
amazing staff
great staff and team
staff were very friendly
staff were lovely
Location
1
great location and friendly staff
Facilities
3
excellent spacious rooms and facilities kept to the highest standard
tea and coffee making facilities provided
the room and a facilities we great,
Atmosphere
2
the atmosphere was great,
i loved the atmosphere and the seating areas
Lobby
1
very nice lobby
Pool
2
the pool was awesome
rooftop pool was a hit with the kids water temp was perfect
Room
612
plus: i love the room thermostats at hyatt
i got a free room update and the room was really big
in room breakfast was prompt and very good
i was a little surprised at the size of the room
there are hotels that have bigger rooms (like the westin harbor castle),
but whoever designed the rooms was an idiot
the odd boxy built in drawers in the bedroom are utterly useless due to their dimensions so we had to live out of our suitcases,
small rooms
Staff
7
very courteous and polite staff
the hotels are always nicely decorated and friendly staff
friendly staff
great staff (special thanks to ray
buffet breakfast was very good with a large selection of hot and cold foods and the staff were very friendly and helpful
Bar
2
unfortunately the bar had such limited selection it wasn't even worth it
bar was quite pricey
Noise
1
which drowns out any ambient noise and helps you get a good night's sleep
Parking
1
parking spaces are very narrow for average size vehicle
Amenities
11
and good amenities
the rooms and other amenities show signs of wear and tear
Bathroom
24
bathroom setup
the room (including the bathroom) was immaculate
the bathroom is so small there was no way to get dressed in there (i'm saying that as someone who is 5'2 130lbs) so you have to cross the window to get to the bedroom and potentially have peeping toms looking in
the bathroom design wasn't practical because the vanity had very little counter space
bathroom could have been cleaned better
Price
11
especially at this price point
but nothing of wow factor worth the price
Location
1
the location is excellent and the staff were courteous and helpful,