Duxton Reserve Singapore, Autograph Collection


singapore, SG

15 Positive10 Negative

Staff

151
+

also the staff are generally all very warm

+

appreciate the staff's service and attention to detail

+

position staff where exceptional

+

bellman jamil is a very nice staff

+

loved the friendly staff who really looked after us

-

staff did not have attention to detail and kept messing up small tasks

Room

8
-

prior guest should be forewarned on hotel's very small room sizes

-

even worse was actually the desk - the room came with a desk that i used plenty,

-

rooms are very dark

Door

1
-

no one at the front door to assist with carrying heavy bags up the stairs on arrival the lift was like a furnace the room was tiny and claustrophobic maybe it was just the day of the week,

Sheraton Towers Singapore Hotel


singapore, SG

8 Positive9 Negative

Room

13
+

comfortable and spacious rooms

-

rooms were tired

-

room was uncomfortable

-

the rooms are starting to show their age

Location

1
-

location closed to mrt and walking distance to orchard road

Bathroom

2
-

rooms were dated (especially bathrooms) and in need of upgrade

-

the bathroom was very small as compared to other hotels in singapore

Price

2
-

price little expensive

-

the quality didn't reflect the price we paid for it

Experience

1
-

executive lounge was very crowded and range of f&b very limited compared with many others we have experienced

Staff

7
+

staff were excellent

+

all staff are kind

+

staff attentiveness

+

the staff were warm

+

the staff were absolutely wonderful and helpful

Holiday Inn Singapore Orchard City Centre, an IHG Hotel


singapore, SG

21 Positive6 Negative

What Guests Loved

the staff at tandoor received high praise for being friendly, helpful, and accommodating. guests appreciated their assistance with directions and found the mattresses very comfortable.

Areas for Improvement

guests reported issues with the buffet service, citing a lack of informed staff and limited options. the breakfast room was noted to be busy and loud, and there were complaints about late room cleaning and noise from other rooms.

Staff

61
+

all this was made possible by the great staff of tandoor

+

great staff

+

the staff were very polite and helpful

+

friendly staff

+

staff fantastico super disponibile

-

on joining the main buffet there wasn't an informed member of staff who could assist with identifying buffet options and the only made to order option available was very thin toast

Room

34
+

the room was great,

+

service and room was close to 5 star

+

comfy room

-

the room could have been a bit more roomer for 4 person

-

regular breakfast room was particularly busy and extremely loud

-

room was cleaned very late,

Location

3
+

amazing stay very nice location

+

location and courteous staff

+

very friendly and helpful staff and great location

Experience

2
+

we truly appreciate the warm hospitality and seamless experience

+

we truly enjoyed our high tea experience at the lounge

Comfort

1
+

the bed was extremely comfortable

Facilities

1
+

great location and facilities and amazing buffet breakfast

Noise

1
-

there where some noise from other rooms early in the morning which woke up up

Bar

1
+

nice bars and pubs near by to hangaround

Food

4
+

very high quality food

+

great lip smacking food and gorgeous ambience

+

great food and atmosphere @tandoor

+

food was amazing