Comprehensive analysis of 2 hotels in punta-cana based on 44 authentic guest reviews. Compare real traveler experiences, ratings on cleanliness, staff service, location, walkscore, room quality, amenities, and value for money. Make informed decisions with detailed feedback from verified guests who stayed at top-rated accommodations in punta-cana, DO.
the customer service was excellent, with most staff being friendly and accommodating. guests appreciated the nice hotel rooms and comfortable beds, as well as the good quality of food, particularly at the buggy excursion.
some guests experienced rude staff members and bad attitudes, which negatively impacted their stay. additionally, there were complaints about old bathroom fixtures and the overall quality of the food, which many found to be awful and unappetizing.
staff was very nice and accommodating
most of the staff was friendly so expect you to even pay a tip in american money
the staff is amazing and friendly
staff were friendly
entertainment staff
many rude staff members ignoring me
for starters the staff is not nice
still a few staff members with noticeably bad attitudes that left a sour impression
but bathroom fixtures were old and not tested
great food and good service great people
we tried the asian food and it was amazing
the food at the buggy excursion was the best food we had in 4 days
food we good
food was very good
it's just the food is not great
the food was awful
didn't like the food
service exellent & pool
i have never been to a resort that doesn't have beach umbrellas or pool side umbrellas
main pool turned super cloudy a few days after we arrived and never cleared
pamela y samuel are the best bartenders
pamela has the best smile and samuel was such a great bartender/ host
good service and entertainment
there was barely any entertainment
our rooms were nice and bed n pillows very comfortable-
hotel room was nice
the customer service was excellent
the food variety
delicious food
food is fantastic
the restaurants foods were really good
food at every restaurant was awesome