Staff
21
staff so friendly and understanding
very well-trained staff
despite multiple staff being present
osaka, JP Hotel Reviews & Guest Ratings 2025
Comprehensive analysis of 2 hotels in osaka based on 59 authentic guest reviews. Compare real traveler experiences, ratings on cleanliness, staff service, location, walkscore, room quality, amenities, and value for money. Make informed decisions with detailed feedback from verified guests who stayed at top-rated accommodations in osaka, JP.
What Guests Loved
the staff is friendly, understanding, and well-trained. guests appreciated the spacious and comfortable rooms, particularly those with sunset views.
Areas for Improvement
there were issues with the cleanliness of the bathroom, which was reported as dirty. additionally, the toilet and bath facilities were considered outdated, and the hotel lacked a real bar area and adequate dining options compared to other hotels.
Bathroom
11
room and bathroom was very spacious
dirty bathroom
Facilities
2
no real bar area limited eating facilities compared to other hotels we've stayed in like in turkey etc,
the toilet and bath facilities are outdated
Room
3
my room was spacious and comfortable
(the only good thing was that the room was spacious for the price
my room was on the 22nd floor and had a sunset view
What Guests Loved
the staff at the ritz-carlton are highly praised for being attentive, professional, and responsive. guests appreciate the friendly and well-trained staff who provide amazing service and are always ready to assist.
Areas for Improvement
some guests found the prices to be high and reported issues with staff responsiveness, including difficulty in making reservations and language barriers with restaurant staff. additionally, there were complaints about the comfort of disposable toothbrushes and the condition of the rooms.
Staff
171
the staff and service were amazing
staff were extremely courteous
every staff member
the ritz manager's (simon finch) staff could not have been more responsive
staff is very professional and rooms a good size
the prices were high & the some of staff members don't answer the phone
Room
112
we were immediately upgraded to a nicer room
though the lady checking me in assured me it was a nice room
the rooms were great
the rooms are extremely comfortable with every amenity you can think of
the room was spacious
one day we wished to get a reservation in one and no room available
it is an old tired rooms
Restaurant
22
the food is great and the restaurant options are wonderful
the next day we went to their japanese restaurant that has 4 variation sushi
they couldn't even get us into a restaurant for lunch in the hotel,
the restaurant staff speaks very little english
Comfort
21
it's a perfect blend of comfort
mounir went above and beyond to ensure we had a comfortable stay during our honeymoon
- their disposable tooth brush not that comfortable to use
Food
3
the food was authentic
all of them served delicious food in very pleasing settings
we enjoyed the buffet breakfast each day as well as the gourmet food store located in the lobby
Amenities
2
all 5 star amenities here
and amenities put this one on top for me
Experience
2
the ritz-carlton osaka offers a luxurious experience for its guests overall
a truly unforgettable five-star experience an absolutely unforgettable stay