What Guests Loved
guests praised the fantastic interactions with staff, highlighting their caring nature and the lovely onsite starbucks. the rooms were noted for being modernized and good value for money, with a great pool area and no noise issues from other guests.
Areas for Improvement
several guests reported issues with the desk staff, including poor staffing and a need for retraining. complaints included a mattress that smelled of urine, infrequent cleaning of rooms, dirty floors, and unsatisfactory food quality. additionally, guests were frustrated with the daily parking fee and the pool being closed.