Price
1
like all hotels in the area they double the price in stampede week
calgary, CA Hotel Reviews & Guest Ratings 2025
Comprehensive analysis of 4 hotels in calgary based on 118 authentic guest reviews. Compare real traveler experiences, ratings on cleanliness, staff service, location, walkscore, room quality, amenities, and value for money. Make informed decisions with detailed feedback from verified guests who stayed at top-rated accommodations in calgary, CA.
What Guests Loved
the staff at the hotel received high praise for being friendly, helpful, and providing excellent service throughout the stay. guests appreciated the great service and the lovely demeanor of the staff.
Areas for Improvement
several guests expressed dissatisfaction with the small size of the rooms and bathrooms, as well as the high prices during stampede week. additionally, there were complaints about the pool being out of commission and the lack of prior notice regarding its renovation.
Bathroom
2
and the bathroom was very small
but their rooms are small and the bathrooms are even smaller
Restaurant
1
the pillows were a bit flat and we were confused about the essence restaurant because it changed location
Parking
1
expensive parking
Pool
15
updated pool and sauna
the pool is out of commission
i dropped a star because it was not advertised that their pool is under construction,
pool was broken
Facilities
1
what we didn't quite like on our recent stay in calgary was how small the washroom facilities were in our room
Staff
13
great service staff
all of the staff were very helpful and friendly
staff lovely and helpful
great staff
the staff were awesome
Room
3
comfy and quiet room
our room was a good size and comfortable
the westin upgraded our room to a beautiful suite
Gym
1
great gym
Security
1
house keeping and security are the best around town
What Guests Loved
the staff received high praise for being amazing, friendly, and accommodating, with many guests noting their helpfulness. the rooms were described as good, quiet, and enjoyable, although some guests wished they could have stayed longer to relax.
Areas for Improvement
guests reported issues with noise disturbances from parties that affected their sleep, as well as a lack of available parking. there were also concerns about the cleanliness of the rooms and the pool area, which was described as chaotic and too cold.
Room
41
my stay was too short and due to a busy schedule i wasn't able to enjoy my room and relax
rooms were good and really quiet
great room
but room service was prompt so that was very welcome
needs some upkeep in the rooms
Staff
7
amazing and helpful staff
courteous staff
friendly staff
staff was happy and quick to help out any issue
staff were wonderful
Security
2
we had no sleep due to much noise in the night and early am security had to deal with whom ever it was
rooms on both sides were partying until 1am when security came to shut it down
Pool
73
our kids loved the waterslides and pool
access to the pool was a very nice bonus
swimming pool is very good
pool is good
pool is amazing for the kids and hot tubs are lovely to watch the kids from
could have been cleaner and the pool was absolutely freezing
pool was crowded because they had birthday parties in there
pool area was very chaotic
Lobby
1
the lobby and rooms are gorgeous
Parking
1
there was no parking left
Tv
1
they have a tv with multiple options for viewing movies and they had very comfortable beds with luxurious pillows
Best Western Premier Calgary Plaza Hotel & Conference Centre
What Guests Loved
guests appreciated the efficient and friendly staff, noting their politeness and professionalism. the rooms were described as comfortable and modern, with many highlighting the spaciousness and quality of the beds. the location was also praised for its accessibility to services.
Areas for Improvement
some guests experienced issues with room allocation and expressed dissatisfaction with the restaurant's evening food. limited parking availability was also a concern, leading some to consider canceling future bookings.
Room
41
comfortable room
we loved the big room and the comfy beds
modern room
rooms connected which was a big plus
the room allocation is a mess
Comfort
2
very comfortable bed and pillows
the beds were comfortable
Staff
3
efficient friendly staff
the staff very polite and the manager very polite and professional
any staff we met were helpful and friendly
Location
31
location great for easy access to all services
location is good and convenient
the location is close to restaurants
we will cancel future bookings and find location with furniture
Restaurant
2
the breakfast selection at the restaurant was great - should be advertised more
enjoyed the restaurant
Pool
4
friendly staff and nice i ndoor pool
the pool was great
swimming pool was super
pool to relax
Food
1
the restaurant's evening food wasn't great
Atmosphere
1
we arrived during the stampede and the atmosphere was electric
Parking
21
lots of parking in back
free parking
limited parking in front
What Guests Loved
the customer service was exceptional, with staff being extremely friendly, helpful, and accommodating. guests appreciated the comfortable and well-decorated rooms, as well as the great amenities provided, including dressing gowns. many were pleased with their room upgrades at no additional cost.
Areas for Improvement
some guests found the rooms uncomfortable and dated, with issues such as small bathrooms and missing basic amenities. noise from traffic and the air conditioning unit was also a concern, along with the lack of air conditioning in the moxies restaurant.
Staff
42
staff were extremely friendly and helpful
staff was really friendly
friendly and supportive staff
the staff were incredibly helpful and accommodated her extremely well
i mention the staff at the counter
unfortunately we don't come from a 'tipping' culture and so we probably dropped the ball on not rewarding the staff financially
Room
43
we were upgraded to a better room at no additional cost
great amenities in room including dressing gowns
this room was superb
our queen room was well decorated & adequately sized
rooms in total quite dated
couldn't stay asleep because it was so uncomfortable in the room
kind of a small washroom/shower area
Noise
2
traffic noise
carrier brand radiator/ac makes ridiculous noise
Bathroom
2
the bathroom was very small
bathroom missing simple amenities like cotton swabs
Restaurant
21
moxeys restaurant adjoins the hotel and does a good breakfast and an excellent steak
very nice dinner at the hotel restaurant
moxies restaurant had no air conditioning
Parking
3
so had to park in a over flow parking lot the room was extremely hot
trucks can't fit in the under ground parking
that there was not enough parking for oversized vehicles
Pool
21
pool and hot tub were greatly appreciated
the pool and gym were really good
gym and swimming pool weren't in great condition,
Customer_service
1
amazing customer service
Comfort
1
very comfortable and good size bedrooms