barcelona, ES

9 Positive6 Negative

What Guests Loved

guests praised the friendly and nice staff, highlighting their helpfulness. the rooms were described as comfortable and well-sized, with beautiful design and facilities. the rooftop pool and restaurant were also appreciated for their ambiance and service.

Areas for Improvement

several guests reported uncomfortable beds and issues with air conditioning, which led to room changes that resulted in lost views. complaints included the basic nature of the rooms, lack of fridges, and small bathrooms.

Comfort

1
-

uncomfortable beds

Room

33
+

moved to a bigger room

+

there are probably quieter rooms,

+

the room was comfortable and a good size for our short stay

-

very basic room with no fridge

-

small rooms

-

room at first air con didn't work so we got moved and lost our view

Bar

1
-

but i think they are different contractors on rooftop bar

Bathroom

1
-

bathroom too small

Staff

3
+

dello staff

+

staff were all so nice

+

staff were very friendly and cleaners were lovely too

Facilities

1
+

the design of the room and the facilities are really beautiful

Restaurant

1
+

the rooftop pool and restaurant were cool and the staff were nice

Pool

1
+

we appreciated so much the rooftop swimming pool where it was great to cool down at the end of the day

barcelona, ES

0 Positive0 Negative

What Guests Loved

guests appreciated the cleanliness and kindness of the staff, noting their helpfulness. the rooms were spacious and comfortable, with amazing views of barcelona. little amenities like a shaving kit and slippers were also well-received, along with a superb breakfast.

Areas for Improvement

some guests found the room layout uncomfortable and were disappointed by misleading website images of other locations. the bed was not very comfortable, and there were issues with the bathroom's shower doors and cleanliness.

barcelona, ES

12 Positive9 Negative

What Guests Loved

the staff were exceptionally helpful and accommodating, even resolving complications with hotel bookings without additional fees. guests appreciated the large, comfortable beds and spacious rooms, as well as the excellent location and overall value for money.

Areas for Improvement

some guests found the rooms to be narrow, dark, and lacking adequate lighting. there were complaints about the double room not having a double bed, as well as issues with old facilities and noise from outside vents.

Room

27
+

rooms were large and spacious

+

the room was just great for our needs

-

the room was small

-

other type of rooms have zero daylight

-

lighting in room is bad

Noise

1
-

there was some noise coming from the vents from the outside

Staff

4
+

the manemant and staff are wonderful and very helpful as my trip got complicated and the hotel cancelled other stayings without any fee (at no cost) which is quite rare these days

+

staff was helpful

+

the staff was nice

+

the staff are the best

Bar

1
+

bellissimo e buonissimo bar

Transport

1
+

with great transport links

Value

1
+

the location was excellent and value for money

Food

1
+

i enjoyed the rest of the food

Comfort

2
+

bed was very comfortable

+

very large beds and very comfortable beds

Lighting

1
-

but don't have much lightings