Cleanliness
11
exceptional cleanliness
cleanliness was also a major issue
banff, CA Hotel Reviews & Guest Ratings 2025
Comprehensive analysis of 2 hotels in banff based on 50 authentic guest reviews. Compare real traveler experiences, ratings on cleanliness, staff service, location, walkscore, room quality, amenities, and value for money. Make informed decisions with detailed feedback from verified guests who stayed at top-rated accommodations in banff, CA.
What Guests Loved
guests praised the exceptional cleanliness and the friendly, helpful staff, describing them as amazing and wonderful. the comfortable and spacious bed also received positive remarks.
Areas for Improvement
many guests expressed dissatisfaction with cleanliness issues and found the pullout sofa uncomfortable. complaints included outdated furnishings, poor lighting, a musty smell in the room, and a lack of value for the price paid.
Room
611
decent room
lots of room to spread out and comfy beds
renovated room
room was big and we enjoyed that it was separate
big rooms top floor
the rooms are a little dated
room not well lit
the room was far below what i expected for the price i paid
Parking
14
parking couvert
no free onsite parking
was not super pleased that parking was not included (15 bucks a day),
you need to know parking was not included on the reservation price
Restaurant
1
there was no restaurant available in the hotel
Comfort
31
bed was comfortable and big
which made the rest of the stay more comfortable
comfortable bed
the pullout sofa was very uncomfortable and a very good sleep
Maintenance
1
i believe there were some maintenance issues being dealt with,
Price
1
the price in general was too expense
Wifi
1
connessione wifi instabile
Staff
7
friendly staff
very helpful staff
staff lovely too
the staff is amazing
staff were wonderful
Pool
2
we didnt mind the pool being closed (which was disclosed upon booking)
the pool was out of service
Lighting
1
lighting was poor inside the unit
Amenities
1
convenient selection of amenities in the kitchenette
Location
1
the location at banff ave & close to all food and downtown
Room
3
nothing much room in breakfast room,
wet and old room with jacuzzi was street level which require whole-day privacy curtain and cannot enjoy outside views
in-room coffee machine did not work
Bathroom
1
but the bathroom was very small